A creative way of reducing patient waiting time in Nigerian Hospitals

Description

Nigeria's healthcare system faces significant challenges, including limited access to medical professionals, elevated patient-to-doctor ratios, extended waiting periods, and insufficient healthcare infrastructure in rural regions. With a population exceeding 200 million, numerous patients encounter difficulties in securing timely medical consultations, especially for specialized care. DocDirect was developed to address this issue by offering a digital platform that facilitates connections between patients and verified doctors for consultations, prescriptions, and follow-up care.

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Client

Docdirect

Year

2018

Category

UX

Tools

Figma

Role

UX Rearcher, UX designer, Visual Designer

Docdirect, helps Africans access affordable and accessible healthcare, addressing the challenge of long distances and limited access to medical professionals.

Business Context

Nigeria's healthcare system faces significant challenges, including limited access to medical professionals, elevated patient-to-doctor ratios, extended waiting periods, and insufficient healthcare infrastructure in rural regions. With a population exceeding 200 million, numerous patients encounter difficulties in securing timely medical consultations, especially for specialized care.

DocDirect was developed to address this issue by offering a digital platform that facilitates connections between patients and verified doctors for consultations, prescriptions, and follow-up care.

Business Objective

To bridge the gap between healthcare providers and patients by offering a telehealth platform where users can book virtual appointments with medical professionals across Nigeria.v

Research

Key Insights:

Patients: They valued quick and easy access to healthcare without having to visit crowded hospitals. However, concerns about the credibility of doctors and the security of online payments were raised.

Doctors: They wanted a system that would allow them to efficiently manage consultations while ensuring compliance with medical standards.

Contact

Let's create something memorable together.

I'm here to listen, collaborate, and craft design solutions that resonate.

me@kolade.co

Email Copied

Contact

Let's create something memorable together.

I'm here to listen, collaborate, and craft design solutions that resonate.

me@kolade.co

Email Copied